Audit-grade compliance,
by default.
Tracegence is the document compliance platform built for food, pharma, and manufacturing teams who answer to real auditors. Every rejection cites the rulebook clause. Every decision is recorded in an immutable, cryptographically chained log.
What this platform does
Six primitives, end-to-end. From the moment a supplier sends a PDF to the moment an auditor walks out with a signed pack.
From any source
Portal upload to S3, tokenised supplier email link, inbound SES, and a public REST API. Suppliers never need an account to send you a document.
OCR + LLM extraction
AWS Textract pulls forms and tables. Google Gemini classifies the document type and extracts the structured fields a compliance manager needs.
Five rule types + RAG
required_fields, field_pattern, expiry_in_future, signed, rag_check. RAG retrieves rulebook chunks and cites the failing clause.
HMAC-signed approvals
Sequential or parallel approval chains. Every action HMAC-chained - a single tampered row breaks the whole chain at audit time.
Live 0–100 score
Tenant compliance score recomputed on every status change. History snapshotted so you can answer "what was our score last March?".
Append-only log
Postgres-trigger immutable. S3 Object Lock retention on Enterprise. CSV export. The auditor sees exactly what we saw, in order.
Architecture, in one paragraph.
Multi-tenant SaaS on Postgres with Row-Level Security (USING + WITH CHECK). Subdomain-based tenant routing. Magic-link invite + JWT session + TOTP MFA on the Owner role. Per-tenant CMK on Enterprise tier. Append-only audit log with a Postgres trigger that physically blocks UPDATE / DELETE. Five-role hierarchy: Owner, Admin, Manager, Client, Auditor. Predictive risk scoring (renewal, recall, supplier watchlist) on Tier 3. Atomic Lua quotas in Redis. Saga-style Stripe webhook so DB and billing never desync.
- 177acceptance tests passing
- 12shipping phases complete
- ~$0.40infra cost / user / month
Standards we cover today
The rule engine is loaded with current rulebook editions. New standards land roughly every quarter.
Help & support
Engineering and compliance support are the same team - pulling on different threads of the same product.
Public site & docs
Marketing landing, capability tour, pricing, and the per-topic deep dives.
Support email
support@tracegence.com - for product questions, account issues, and audit prep help.
Report an issue
Found a bug or have a feature request? File it in the issue tracker.
Real-provider switch
Flip OCR, LLM, fraud detection, and RAG from mocks to live cloud calls. See docs/REAL_PROVIDERS.md in the repo.
See it on your own document.
Spin up a tenant, upload a CoA or SDS, watch the engine cite the failing clause.